Privacy Policy

Thank you for trusting and choosing Jiovani (hereinafter “we,” “us,” or “our”) services. This Privacy Policy is developed in accordance with relevant laws and regulations. We strongly recommend that you (hereinafter “User”) carefully read all the clauses of this Policy, especially those regarding your critical interests, disclaimers, applicable laws, and dispute resolution. By using Jiovani services, you agree to comply with the following terms and conditions outlined in this Privacy Policy.

We deeply respect and are committed to protecting the privacy of all our users. We will use and disclose your personal information in accordance with this Privacy Policy to provide you with a more accurate, efficient, and personalized service experience. All such information will be handled with the utmost care and responsibility. Unless otherwise specified herein, we will not disclose your information to the public or provide it to any third party without your prior consent.

You agree and acknowledge that we reserve the right to modify this Privacy Policy from time to time at our sole discretion. This Privacy Policy is an integral part of the Jiovani User Agreement. By agreeing to our User Agreement, you are deemed to have read, understood, and accepted all terms of this Privacy Policy.

For any questions regarding this policy, please contact us at: support@infosjiovani.com

The terms listed below have the same meanings and interpretations when used on Jiovani’s official channels, unless stated otherwise.

Account: Refers to the account legally registered by a user to access Jiovani’s services.
Jiovani, the Company: Refers to the operator of the Jiovani platform and its affiliated entities.
Website: The official Jiovani website (e.g., jiovani.com) and any associated subdomains or platforms.
China: Refers to the People’s Republic of China, including its administrative regions such as Hong Kong, Macao, and Taiwan.
Cookies: Small text files stored on your device (PC, mobile, etc.) that track browsing activity on Jiovani’s website to enhance user experience.
Device: Any device used to access Jiovani’s website or services, including mobile phones, tablets, computers, etc.
User Information: Information provided during registration, browsing, or use of Jiovani’s services, along with any data generated through these activities.
Usage Data: Data automatically collected when you interact with Jiovani’s website or services.
Service: All services provided by Jiovani and its affiliated partners.
Service Provider: A third-party company or individual engaged by Jiovani to facilitate services.
Third-Party Service Provider: Any external entity (natural person, legal person, or organization) that provides services, software, or goods in collaboration with Jiovani.
Partner: Refers to entities such as carriers (e.g., DHL, FedEx), payment processors (e.g., PayPal, Stripe), e-commerce platforms (e.g., Shopify, WooCommerce), and other logistics or sales channel partners.
Essential Information: Information required to use Jiovani’s services. Without it, service availability may be limited.
Non-Essential Information: Optional information you may provide. Service functionality will not be affected if you choose not to share it.

For further clarification on these terms, please contact us at support@infosjiovani.com

1. Accuracy of Information
You confirm that all personal information provided to Jiovani or collected by Jiovani with your authorization must be authentic, accurate, complete, lawful, and up-to-date. You agree to promptly update your information in the event of any changes.

Jiovani reserves the right to verify the authenticity of your personal information through credit institutions, linked bank accounts, or other legally permissible means. You shall be solely responsible for any liabilities or consequences arising from providing illegal, false, inaccurate, or incomplete personal information. In such cases, Jiovani may suspend or terminate your access to its services.

2. Intellectual Property Rights
Unless otherwise stated, all products, technologies, programs, software, data, domain names, logos, names, and other intellectual property associated with Jiovani are the exclusive property of Jiovani and its affiliates.

No individual or entity may monitor, copy, broadcast, display, download, or use any of these properties—via robots, spiders, or any other means—without prior written authorization from Jiovani. Any unauthorized use for personal or third-party benefit is strictly prohibited.

3. User-Generated Content
You are solely responsible for all content you upload to Jiovani’s platforms, including but not limited to reviews, listings, text, images, and videos.

While Jiovani may share such content for informational or promotional purposes, this does not imply endorsement or verification of its accuracy, legality, or authenticity by Jiovani.

Contact for Legal Inquiries
For questions regarding this Legal Statement, please contact:
Email: legal@infosjiovani.com

By using Jiovani’s services, you acknowledge that you have read, understood, and agreed to these terms.

What Information Does Jiovani Collect?

To provide and improve our services, Jiovani collects certain types of information. This includes:

1. Essential Information

The following information is required to use Jiovani’s services. If you choose not to provide it, access to certain features may be limited:

(1) Identification Information: Full name, physical address, and phone number.
(2) Payment Information: Billing details, credit/debit card information, or other payment method data.
(3) Location Information: Geographic location data necessary for shipping and compliance.
(4) Address Book Details: Names, addresses, and phone numbers stored in your account’s address book.
(5) Communications: Emails, messages, or feedback submitted to Jiovani.
(6) Profile Details: Personal descriptions and profile photographs.
(7) Identity Verification Documents: Social Security numbers, driver’s license numbers, or other government-issued IDs where legally required.
(8) Corporate and Financial Data: Business registration details, tax information, and financial records.
(9) Device and Network Information: Log files, device configurations, and Wi-Fi credentials (e.g., for troubleshooting).

2. Non-Essential Information

This information is optional and helps Jiovani enhance your experience. Services will not be affected if you choose not to provide it.

a. Information You Provide Voluntarily:

Comments, emails, or feedback.
Personal descriptions and profile photos.
Identity verification documents (unless mandatory).
Corporate or financial details beyond minimum requirements.
Device or network configurations (e.g., Wi-Fi credentials for advanced support).

Note: While optional, omitting this information may limit access to personalized features.

b. Automatic Information:
We collect data automatically when you use Jiovani’s services, including:

Device Details: IP address, browser type, operating system, device type, and time zone.
Usage Metrics: Content interactions, download history, page views, and service errors.
Location Data: Geographic coordinates (if enabled).
Network Information: Internet service provider (ISP) details and connectivity data.

c. Information from Third Parties:
Jiovani may receive data from:

Carriers or Logistics Partners: Updated delivery addresses to ensure accurate shipping.
Business Associates: Account activity, purchase history, or page-view data from co-branded services.
Subsidiaries or Partners: Search results and interactions with linked products/services.

How We Use This Information

Fulfill orders and provide customer support.
Personalize your experience and improve our services.
Comply with legal obligations and prevent fraud.

For details on how we protect and manage your data contact privacy@infosjiovani.com

For What Purposes Does Jiovani Use Your Personal Information?

At Jiovani, we value transparency in how we handle your personal data. Your information is used to provide, improve, and personalize our services, as outlined below:

1. Use of Essential Information

Essential information is required to deliver core services. We use it for:

(1) Order Fulfillment & Services:
To process orders, arrange shipping, handle payments, and communicate with you about orders, products, services, and promotional offers.
(2) Voice, Image, and Camera Services:
If you use features involving voice commands, images, or camera access (e.g., augmented reality product previews), we process this data to respond to your requests and deliver the requested functionality.
(3) Legal Compliance:
To fulfill legal obligations, such as verifying identity, conducting fraud prevention checks, or complying with tax and regulatory requirements. This may include collecting business registration details or bank account information.
(4) Communication:
To contact you via email, phone, chat, or other channels regarding your account, orders, support inquiries, or service updates.

2. Use of Non-Essential Information

Non-essential information helps us enhance your experience. It is used for:

(1) Service Improvement:
To troubleshoot issues, analyze performance, fix errors, and improve the usability, functionality, and efficiency of Jiovani’s services.
(2) Personalization & Recommendations:
To suggest products, features, or services tailored to your preferences, and to personalize your experience based on your interactions with Jiovani.
(3) Security & Risk Management:
To protect users, Jiovani, and partners from fraud, abuse, or security threats. This may include evaluating credit risks (e.g., for financing options) using scoring models.

Additional Notes

Data Minimization: We only collect information necessary for the purposes stated.
User Control: You can manage your privacy settings or opt out of non-essential data uses via your Jiovani account dashboard.
Legal Basis: All processing aligns with applicable privacy laws (e.g., GDPR, CCPA) and Jiovani’s Legal Statement.

For questions about how your data is used, contact our Privacy Team at privacy@infosjiovani.com

How Does Jiovani Handle, Share, Transfer, and Disclose Your Personal Information?

At Jiovani, we treat your personal information with the utmost care and confidentiality. We do not sell or unlawfully disclose your data. Below are the specific circumstances under which your information may be shared or disclosed:

1. Information Sharing

We may share your information with:

Service Providers & Partners: Trusted third-party providers (e.g., payment processors, logistics partners) who assist in operating our services, strictly under confidentiality agreements.
Legal Compliance: If required by law, we may share information to enforce our User Agreement, protect Jiovani’s rights, or comply with legal proceedings.
Non-Personal Data: Aggregated or anonymized data may be shared with third parties for marketing, advertising, or analytics purposes.

Note: If you register or log in using Facebook, Jiovani may access your Facebook ID, name, and email. You can manage or revoke this access via your Facebook settings.

2. Information Transfer

Your information may be transferred in two scenarios:

With Your Consent: We transfer data to third parties only with your explicit permission.
Business Transactions: In the event of a merger, acquisition, or bankruptcy, user information may be transferred as a business asset. The receiving entity must continue to honor this Privacy Policy.

3. Disclosure of Information

We disclose your information only:

With your explicit consent.
To comply with applicable laws, legal processes, or enforceable governmental requests.

4. Protection of Jiovani and Users

We may disclose information to:

Prevent fraud, reduce credit risks, or protect the rights, property, or safety of Jiovani, our users, or the public.
Collaborate with other companies or organizations for security purposes (e.g., fraud prevention).

Your Rights & Choices

You will be notified before sharing your information with third parties (where required by law).
You can opt out of non-essential data sharing via your Jiovani account settings.

For questions about data practices, contact us at support@infosjiovani.com

Jiovani reserves the right to update this policy to reflect changes in legal or operational requirements.

At Jiovani, we use cookies, pixels, and other similar technologies (collectively referred to as "cookies") to enhance your browsing experience, personalize content, and improve our services. These technologies help us recognize your browser or device, understand your interests, and provide essential features. Below, we explain how and why we use cookies:

1. Purposes of Using Cookies

We use cookies for the following purposes:

Authentication: Recognizing you when you sign in to our services, enabling a seamless and secure experience.
Personalization: Providing product recommendations, personalized content, and customized features based on your preferences and interactions.
Preferences: Keeping track of your specified settings (e.g., language, currency, or ad preferences) to tailor your experience.
Functionality: Enabling essential features such as storing items in your cart, processing payments, and maintaining your session.
Analytics and Improvement: Conducting research and diagnostics to improve Jiovani’s content, products, and services.
Advertising: Delivering content (e.g., ads) relevant to your interests on Jiovani’s website and third-party sites, and measuring ad performance.

2. Essential Features Requiring Cookies

Some features of Jiovani’s services rely on cookies. For example:

If you block or reject cookies, you may not be able to:

3. Third-Party Cookies

Approved third parties (e.g., search engines, social media networks, advertising companies, and analytics providers) may also set cookies when you interact with Jiovani’s services. These third parties use cookies to:

Deliver content and ads aligned with your interests.
Measure ad effectiveness.
Perform services on behalf of Jiovani (e.g., analytics).

4. Managing Your Cookie Preferences

You can manage cookies through your browser settings. Most browsers allow you to:

Block new cookies.
Receive notifications when a cookie is set.
Delete existing cookies.

To learn how to adjust your cookie settings, use the "Help" feature in your browser. Note:

If you block all cookies, you may need to manually adjust preferences each time you visit Jiovani’s website.
Some features and services may not function properly if cookies are disabled.

5. Our Commitment

Jiovani will not use cookies for purposes other than those stated in this Privacy Policy. We respect your privacy and strive to ensure transparency in our use of these technologies.

For questions about our cookie practices, contact us at support@infosjiovani.com

By using Jiovani’s services, you consent to the use of cookies as described above.

How Does Jiovani Protect User Information?

At Jiovani, we prioritize the security and privacy of your personal information. Our systems are designed with robust measures to safeguard your data throughout its lifecycle—from collection to storage and transmission.

1. Security Measures

Encryption: We use advanced encryption protocols (e.g., SSL/TLS) to protect your data during transmission over the internet.
Data Minimization: We collect only the personal information necessary for our services and retain it only as long as required for legal, operational, or legitimate business purposes.
PCI DSS Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data, ensuring secure processing and storage.
Physical and Electronic Safeguards: Our facilities and systems are protected with physical, electronic, and procedural controls to prevent unauthorized access, disclosure, or alteration of your data.
Identity Verification: For added security, we may request proof of identity before disclosing personal information to you.

2. Your Role in Security

Account Protection: You are responsible for safeguarding your account password and ensuring unauthorized access to your devices or applications does not occur.
Shared Devices: Always sign off after using a shared computer or device.
Prompt Reporting: If you suspect your username, password, or personal information has been compromised, notify us immediately at support@infosjiovani.com

3. Limitations and Accountability

No Perfect Security: While we implement industry-standard measures, no system is entirely impenetrable. Transactions on Jiovani may require sharing necessary information (e.g., shipping addresses) with third parties (e.g., carriers). Please share such details only when essential.
Force Majeure: Jiovani is not liable for data breaches caused by force majeure events (e.g., natural disasters, cyberattacks beyond reasonable control). However, we will take all necessary steps to mitigate risks and notify affected users.
Breach Response: In the event of a security breach, we will:

4. Continuous Improvement

We regularly update our security practices to address emerging threats and technological advancements. Your trust is our priority, and we are committed to transparently protecting your data.

For questions or concerns about security, contact us at support@infosjiovani.com

By using Jiovani’s services, you acknowledge our efforts to protect your information and agree to adhere to security best practices.

No. Jiovani's website and services are designed for adults only.

In compliance with global privacy standards and regulations:

An adult is generally defined as a citizen aged 18 or over.
In some regions, individuals aged 16 or over may also be considered adults if they are financially independent (e.g., their primary income comes from labor).

Key Policies Regarding Children:

Account Creation:
Sales of Products:
Data Collection from Children:

Parental Responsibilities:

Parents or guardians who believe their child has provided personal information to Jiovani without consent should contact us immediately at privacy@infosjiovani.com.
We will investigate and take steps to remove such data from our systems.

Jiovani is committed to protecting the privacy and safety of all users, especially minors.

By choosing to use Jiovani’s services, you agree that any dispute related to your use of our services or matters of privacy will be governed by this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasons. You are responsible for reviewing this policy periodically to stay informed of any updates. Continued use of Jiovani’s services after changes are posted constitutes your acceptance of the revised policy.

Key Points:

We will not reduce your rights under this Privacy Policy without your explicit consent.
Historical data remains protected by the privacy policy in effect at the time of collection.
Significant changes will be communicated to users through email, notifications on our website, or other prominent methods.

If you have questions or concerns about this Privacy Policy or Jiovani’s data practices, please contact us at privacy@infosjiovani.com with a detailed description of your inquiry. We will make every effort to address your concerns in a timely and transparent manner.

Thank you for trusting Jiovani.

How to Get in Touch with Jiovani

If you have any questions, concerns, opinions, or suggestions regarding our Privacy Policy, data practices, or services, please contact us at:

Email: support@infosjiovani.com

We will respond to your inquiry within a reasonable timeframe.

Dispute Resolution

If you are not satisfied with our response, or if you believe your legitimate interests have been harmed due to our handling of your personal information, you may:

Contact our customer support team to seek an amicable settlement through negotiation.
If unresolved, you reserve the right to file a lawsuit in a court with jurisdiction over Jiovani’s place of business in China.

We are committed to addressing your concerns transparently and fairly.

Thank you for trusting Jiovani.
We value your privacy and strive to protect it with the highest standards.

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