Shipment
When and how can I get the tracking number and dispatching time?
1
Why does the package stay in one location for a long time?
1
Is it possible to select more than one shipping method in order to give my customers more options when listing products to my stores?
1
Why have I not received any tracking information or confirmation email?
1
I want to know the ETA.
1
How to get a 2-5 day delivery?
1
What's the difference between USPS and USPS+?
1
What does the 'free shipping' symbol mean on the product page?
1
How long does it take to process my order before it can be dispatched?
1
What are the restrictions for shipping destinations?
1
What is the DHL Remote fee?
1
Is there any way to reduce the shipping cost?
1
Can you recommend some shipping methods to the US?
1
What is Address Management used for?
1
How do you charge the VAT upon IOSS?
1
After Sales Service
How to open a dispute ？
1
How do you deal with Refund Resend Return Policy?
1
How to return drop shipping orders?
1
How to issue a ticket to InfosJiovani management?
1
Why doesn't the US warehouse accept returned products?
1
How long does it take to review a dispute?
1
Where will the refund be deposited?
1
Can I cancel an order after paying for it?
1
How to view refund status?
1