Jiovani User Agreement

Jiovani ("we," "us," or "our") is committed to offering you a secure and fair trading platform. To support this commitment, this User Agreement and other relevant policies are formulated to set out the complete terms and conditions of service that govern your access to and use of our website and services. These terms state our expectations of users and outline protection measures. This Agreement supersedes any prior written or oral agreements on the same subject matter.

Please read this Agreement carefully before clicking "Agree" during the registration process. It is important that you fully understand all terms, especially the clauses related to disclaimer or limitation of liabilityapplicable law, and dispute resolution. These clauses are highlighted in bold and underlined for your attention. If you have any questions about this agreement, you may consult Jiovani support agents.

By choosing to use the services offered by Jiovani—including all information, data, and products from this Site and the application—you agree to accept all terms, conditions, policies, and statements set forth on or in the Jiovani website. By registering on our website or making a purchase from us, you are using our "Services" and agree to comply with the following terms and conditions, including other terms, conditions, and policies referenced via hyperlinks. These Terms of Use apply to all users of the site, including but not limited to visitors, suppliers, users, merchants, or content providers.

Please read these Terms of Use carefully before visiting or using our website and applications. By accessing or using any part of our website and application, you agree to comply with these terms. If you do not agree to any term of this agreement, you may not access the site or applications or use any services. Your acceptance is expressly limited to these terms of use.

Any new features or tools added to the current site and application shall also be subject to this User Agreement. You may review the most current version of this User Agreement on this page at any time. We reserve the right to update, change, or replace any part of this agreement by posting updates or changes on the site. It is your responsibility to check this page periodically for changes. Jiovani may notify you of revisions to the terms via email or an announcement on our website. Your continued use of Jiovani Services and application or visits to our website after any changes have been published constitutes acceptance of those changes.

In the event of differing interpretations or understandings of the terms and conditions of this agreement across multiple language versions, the Chinese (simplified) version shall prevail and carry greater legal effect.

By signing up for a Jiovani account (as defined in Section III) or by using any Jiovani Services (as defined below), you voluntarily agree to be bound by the following terms and conditions ("the agreement") as a Jiovani user. If you do not agree to this agreement or any of its terms and conditions, you must immediately stop the registration process.

Due to the rapid development of the Internet, the terms and conditions outlined in this agreement between you and Jiovani cannot fully list and cover all rights and obligations of each party, nor can the existing agreement fully anticipate future developments. Therefore, the Legal StatementPrivacy PolicyRules, and Dispute Policy of Jiovani shall be deemed supplementary agreements to this agreement. These documents are inseparable from this agreement and carry the same legal effect. Your use of Jiovani services constitutes agreement to these supplementary agreements.

Contact Information:
For any questions regarding this User Agreement, please contact us at:
Email: support@infosjiovani.com
Website: https://www.infosjiovani.com

Definitions

In this User Agreement, the following terms shall have the meanings set out below:

  1. We: Refers to Jiovani, Jiovani Company, the Jiovani platform, Jiovani's official website (www.infosjiovani.com), and its affiliated entities.
  2. Jiovani Services, Services: Refers to all services provided by Jiovani to you through its Website, email, and other platforms based on the Internet, including any new forms of service that may emerge due to future technological development.
  3. Jiovani Rules: Refers to all rules, policies, and guidelines published by Jiovani via its website, email, or other official channels, including but not limited to this Terms of Use, Dispute Policy, Privacy Policy, and any applicable disclaimers.
  4. Jiovani User, User, You: Refers to any natural person, legal person, or other unincorporated organization that legally registers through Jiovani and agrees to all terms of this Agreement and its supplementary agreements.
  5. Jiovani Account: Refers to the account legally registered by a user through Jiovani's official platform.
  6. Singular: Words in the singular include the plural and vice versa.
  7. Devices: Refers to mobile phones, PCs, or any other devices used to access Jiovani's official website and services.
  8. Personal Data: The information required to register on Jiovani, browse its website, or use Jiovani Services, along with any personal data generated during such processes.
  9. Service Provider: A third-party company or individual providing services on behalf of Jiovani.
  10. Third-Party Service Provider, Jiovani Partner: Any natural person, legal person, or unincorporated organization other than Jiovani that provides services, software, or sells goods in connection with Jiovani's platform.
  11. Usage Data: Data that is automatically collected and generated when browsing Jiovani's web pages or using its services.
General Provisions

1. User Confirmations and Obligations

You confirm that before you begin the registration process or use any services provided by Jiovani, you possess the full civil capacity and legal competence required by the laws of the United Kingdom and other relevant jurisdictions applicable to you. If you do not meet these requirements, you must terminate registration or cease using Jiovani’s services immediately.

2. Compliance with Laws and Policies

You agree to comply with all applicable laws, regulations, agreements, and policies when accessing Jiovani’s website or using any services provided by Jiovani.

3. Acceptance of Privacy Policy

You have carefully read and agree to Jiovani’s Privacy Policy, which governs the collection, storage, usage, and protection of your personal information by Jiovani and its affiliates. You consent to Jiovani accessing, using, disclosing, and sharing your personal information in accordance with this policy.

4. Limited Use of Website Content

All content, materials, and information obtained from Jiovani’s website may only be used for purposes expressly permitted by Jiovani. You shall not use such content for any unauthorized or illegal purposes.

5. Third-Party Websites and Services

Jiovani may provide access to third-party websites, content, or services via hyperlinks, APIs, or other means. Jiovani does not control, monitor, or assume responsibility for any third-party content, products, or services. You are advised to review the terms and privacy policies of any third-party sites before use.

6. Prohibition of Unauthorized Access

You shall not attempt to damage, disrupt, or gain unauthorized access to Jiovani’s computer systems, networks, or data.

7. Feedback System Integrity

You shall not undermine the integrity of Jiovani’s feedback system. This includes, but is not limited to, leaving false positive feedback for yourself or unsubstantiated negative feedback for other users.

8. Interpretation of Agreement Headings

The headings and index keywords in this Agreement are provided for convenience only and shall not affect the interpretation of the terms. You are responsible for reading the full content of the Agreement to understand your rights and obligations.

9. Independent Contractor Relationship

Jiovani and the User are independent contractors. Nothing in this Agreement shall be construed as creating an agency, partnership, joint venture, employment, or franchise relationship between the parties.

10. Severability

If any provision of this Agreement is deemed invalid or unenforceable by a court or governing body, the remaining provisions shall remain in full force and effect.

11. No Waiver of Rights

Jiovani’s failure or delay in exercising any right under this Agreement shall not constitute a waiver of such right.

12. Assignment

Jiovani reserves the right to assign this Agreement, including all associated rights and obligations, to any person or entity. Users may not assign any part of this Agreement without Jiovani’s prior written consent.

13. Anti-Bribery Policy

Offering cash, gifts, services, travel, or any other benefit of value to employees or consultants of Jiovani or its affiliates beyond normal business practices may be considered commercial bribery. Jiovani reserves the right to terminate all cooperation immediately and seek liquidated damages or compensation for economic and reputational losses incurred.

14. User Due Diligence and Risk Assumption

Before placing an order, you must carefully review product details and assume all associated risks. Important considerations include:

  • (1) Products may not meet the quality, safety, labeling, or environmental standards of your country.
  • (2) Products sourced from certain regions may not include labeling in your local language.
  • (3) Products may not infringe intellectual property rights in their country of origin but could violate rights in your country. You assume all responsibility and waive the right to claim compensation from Jiovani.

15. Order Processing Delays

Due to factors such as factory production limits, product trends, and seasonal demand, order processing and procurement times may occasionally be extended. In such cases, Jiovani will proactively communicate with you to discuss solutions, including refunds or alternative arrangements, based on mutual agreement.

Contact Information:
For questions regarding this Agreement, please contact:
Email: support@infosjiovani.com
Website: https://www.infosjiovani.com

JioVani Account

Jiovani User Agreement Account Terms

1. Eligibility and Registration
You confirm that before registering with or using Jiovani’s services, you possess the civil capacity required by the laws of the United Kingdom or your country of residence. If you do not meet these requirements, you must immediately cease registration or use of Jiovani’s services.

2. Account Ownership and Use
Upon successful registration, an account will be created for you. The account remains the property of Jiovani, and you are granted a limited right to use it during the validity of this Agreement. You may not transfer, donate, lend, sell, authorize, or lease your account to any third party without Jiovani’s explicit consent.

3. Accuracy of Information
During registration or use of your account, you must provide accurate and complete information, including but not limited to your name, email, country, contact details, delivery address, and payment information. Failure to do so may result in account restrictions or termination. You are solely responsible for any liability or loss arising from providing untrue, inaccurate, or incomplete information.

4. Account Approval and Updates
Jiovani reserves the right to determine whether to provide services based on the accuracy and completeness of your information and your compliance with this Agreement. You must promptly update your account information if any changes occur.

5. Compatibility with Third-Party Platforms
Your Jiovani account may be compatible with other websites, applications, or third-party platforms operated by Jiovani or its partners. When using such services, you must comply with both this Agreement and any additional terms governing those platforms.

6. Account Security
You are responsible for safeguarding your username, password, and other account details. Any activity conducted under your account will be deemed authorized by you. Do not share your credentials with others. Jiovani encrypts passwords and employs security measures, but perfect security cannot be guaranteed.

7. Notification of Unauthorized Use
If you suspect unauthorized access to your account or any security breach, notify Jiovani immediately. While Jiovani will take action upon your request, it cannot guarantee the prevention of consequences arising from such breaches. Jiovani is not liable except where required by law.

8. Accountability for Account Activities
You agree that all activities under your account (e.g., publishing product information, accepting agreements, making payments, or sending communications) are authorized by you.

9. Prohibition of Multiple Uses
Allowing multiple users outside your business entity to use your account may cause irreparable harm to Jiovani or other users. Jiovani is not liable for losses you incur due to such misuse and may suspend or terminate your account without liability. Jiovani reserves the right to claim compensation for damages caused.

10. Account Suspension or Termination
Jiovani may suspend or terminate your account and seek compensation if your actions negatively impact Jiovani, including but not limited to:
a. Publishing false statements on Jiovani or other platforms;
b. Initiating disputes on third-party platforms (e.g., Stripe, PayPal) without prior negotiation with Jiovani.

11. Data Storage and Encryption
Your personal and account information will be stored and encrypted by Jiovani under your authorization. For details, refer to Jiovani’s Privacy Policy.

12. Communications and Advertising
Jiovani may send you commercial or non-commercial communications, including third-party advertisements, in compliance with applicable laws. You can adjust your settings to reduce or opt out of such communications.

13. Payment Methods
Jiovani supports payments via Jiovani Wallet, credit cards, PayPal, Stripe, Payoneer, and other authorized methods.

14. Security Measures
Jiovani may implement security measures, such as login restrictions, if it detects abnormal account activity based on data analysis or experience.

15. Termination for Abuse
Your account will be terminated immediately if you engage in verbal or written abuse (including abusive or retaliatory threats) toward any Jiovani user, employee, or affiliate.

Contact Information:
For account-related inquiries, contact Jiovani at:
Email: support@infosjiovani.com
Website: www.infosjiovani.com

jioVani Services

About Jiovani

www.infosJiovani.com was established in 2025, we entered the dropshipping industry and officially launched the Jiovani platform in 2025. We specialize in providing comprehensive dropshipping solutions, with our primary user base consisting of vendors on platforms such as Shopify, WooCommerce, eBay, Lazada, and Shopee. While our clients focus on marketing and growing their businesses, Jiovani handles product sourcing, order processing, and global shipping.

As one of the most professional dropshipping service providers in the UK, we distribute products worldwide and remain dedicated to meeting the evolving needs of our users while maintaining strong competitiveness. To this day, we continue to deliver high-quality service. In addition to dropshipping, Jiovani offers the following services (please refer to the latest service scope published on our website for updates):

Services Provided by Jiovani

1. Products
Jiovani offers a wide range of products with detailed information, including product attributes, descriptions, inventory levels, and prices. Jiovani reserves the right to update product information at any time. All product details are subject to the real-time information displayed on the Jiovani website. Please review carefully before placing orders.

2. Sourcing Service
You may submit a sourcing request to Jiovani by providing product images, links, or text descriptions. Jiovani will strive to find the requested product within a specified period (typically two business days). Please note that sourcing results may vary based on the accuracy and completeness of the information provided. Final product details and conditions are subject to the order you place.

3. Order Processing

  • (1) Order Synchronization: Orders from your authorized stores are automatically synchronized to Jiovani.
  • (2) CSV Order Upload: You can download templates from the Jiovani website and upload orders via Excel documents.
  • (3) Manual Order Creation: You can manually place orders on the Jiovani platform.
  • (4) Order Splitting: Orders can be split into multiple shipments based on your logistics needs.
  • (5) Order Combination: Multiple orders can be combined into a single shipment.
  • (6) Automatic Invoicing: Invoices are automatically generated upon successful payment.

4. Store Management Services
Jiovani offers store transfers, multi-store management, and sub-accounts to meet diverse user needs. You can manage multiple stores seamlessly through sub-accounts.

  • (1) One-Click Listing: List Jiovani products directly to your authorized stores. You are responsible for updating product information promptly, as Jiovani’s product details may change. Jiovani is not liable for disputes arising from outdated information.
  • (2) Review Import: Import product reviews from Jiovani to your store. Jiovani does not verify the authenticity or objectivity of these reviews, and users assume full legal responsibility for their use.
  • (3) Product Connection: Sync your store products with Jiovani’s catalog. You must update product information regularly, as Jiovani’s details may change. Jiovani is not responsible for related disputes.

5. Order Fulfillment
You can ship products to Jiovani, and we will handle storage, processing, and shipment on your behalf.

6. Shipping Services
Jiovani provides global shipping with tracking information. Please refer to the Shipping Service section for details.

7. Global Warehousing
Jiovani offers warehouses worldwide for local delivery and private inventory storage.

8. Print on Demand (POD) Service
Jiovani provides custom printing for products. These customized items are non-returnable and non-refundable unless quality issues arise.

9. Customized Packaging
Jiovani offers tailored packaging solutions. Custom packaging is non-returnable and non-refundable, except in cases of quality defects.

10. Affiliate Program
You can register to become a Jiovani affiliate partner.

11. Video and Photo Shooting
You can request professional product photography or videography services for your items.

For the most updated information on Jiovani’s services, please visit our official website or contact our support team at support@infosjiovani.com

Fees on JioVani

Jiovani Service Fees and Policies

At Jiovani, we are committed to providing transparent and fair pricing for our services. While many of our services are free to use, certain specialized services involve fees to cover operational costs and ensure quality.

Free Services

You can enjoy the following services at no cost:

  • Downloading the Jiovani application
  • Browsing the Jiovani website
  • Account registration (no credit card required)
  • Listing products to your store
  • Connecting your store products to Jiovani's catalog

Jiovani does not charge any hidden or additional fees for using our platform or products.

Fee-Based Services

Fees apply when you place orders or use specified premium services, including but not limited to:

  • Product costs and shipping fees
  • Video and photo shooting services
  • Customized packaging
  • Private inventory storage (prepaid product fees)
  • Enhanced sourcing services (increased sourcing quantity)
  • Supplier service fees
  • Quality inspection services for order fulfillment

Future Fee Changes

If Jiovani introduces new fees or modifies existing charges for currently free services, we will:

  • Provide reasonable advance notice through official channels
  • Follow legal procedures to ensure transparency
  • Ensure you maintain the right to choose whether to use these services

System Errors and Corrections

Due to occasional system updates or instability, accounting errors (e.g., incorrect order amounts) or order status discrepancies may occur. In such cases:

  • Jiovani reserves the right to collect undercharged amounts
  • Jiovani will refund any overcharged amounts promptly
  • Order status errors will be resolved within 1-2 business days

For questions about fees or billing, please contact our support team at support@infosjiovani.com

Top-up

Jiovani Wallet Top-up and Bonus Policy

1. Credit Top-up
Jiovani offers a convenient top-up service through the Jiovani Wallet. You can use funds in your wallet to pay for orders or other services on the Jiovani platform.

2. Supported Currencies
Top-ups can be made in the following currencies only:

  • US Dollars ($)
  • Euros (€)

3. Bonus Structure
When you top up your Jiovani Wallet, you will receive bonuses based on the top-up amount. Please note that bonus policies may change, and the most current version will always be available on Jiovani's official website.

US Dollar Top-up Bonuses:

  • $0 – $4,999.99: 0.5% bonus
  • $5,000.00 – $9,999.99: 0.8% bonus
  • $10,000.00 – $49,999.99: 1% bonus
  • $50,000.00 or more: 2% bonus

Euro Top-up Bonuses:

  • €1 – €4,500.00: 0.5% bonus
  • €4,500.01 – €9,000.00: 0.8% bonus
  • €9,000.01 – €45,000.00: 1% bonus
  • €45,000.01 or more: 2% bonus

Example:
If you top up $6,000, you will receive a 0.8% bonus, resulting in an additional $48 credited to your Jiovani Wallet.

Important Notes:

  • Bonuses are credited automatically upon successful top-up.
  • Bonus amounts are subject to change, and Jiovani reserves the right to modify the bonus structure with prior notice.
  • Bonuses can be used toward orders and eligible services on the Jiovani platform.

For any questions regarding top-ups or bonuses, please contact Jiovani support at support@infosjiovani.com

Jiovani Wallet: Withdrawal, Top-up, and Balance Policies

4. Cash Withdrawal

  • Withdrawals are processed only in US Dollars (USD).
  • 3% service fee applies to each withdrawal amount.
  • Processing time: 1-5 business days.

Note: If the original currency is not USD, the conversion will use the real-time exchange rate at the time of withdrawal. Users are responsible for any losses due to exchange rate fluctuations during the process.

5. Withdrawal Methods
Withdrawals are returned to your original payment method within 1-5 business days, including but not limited to:

  • Payoneer account
  • PayPal account
  • Credit/debit card accounts

6. Top-up Methods
Jiovani supports top-ups via:

  • Payoneer
  • Wire transfer

7. Balance Deduction

  • If your Jiovani Wallet balance is greater than or equal to the order amount, the full amount will be deducted from your wallet.
  • For refunds, the deducted amount will be credited back to your wallet balance.

For assistance, contact support@infosjiovani.com
Policies are subject to change. Refer to the Jiovani website for the latest updates.

Shipping Service

Jiovani Shipping Policy

1. Shipping Methods
You may select from available shipping methods (e.g., Jiovani Packet, DHL, and others) when placing an order. Delivery times and costs vary by method. Use the Jiovani Shipping Calculator to compare options and make an informed decision.

2. Shipping Cost Estimates

  • Shipping costs charged at checkout are estimates only.
  • Final costs are based on actual weight and volumetric measurements of the packaged product.
  • Jiovani reserves the right to charge additional fees if the actual shipping cost exceeds the prepaid amount.

3. Remote Area Shipping
For remote countries/regions:

  • Tracking may be unavailable or limited due to reliance on postal networks.
  • Deliveries may experience significant delays due to limited transportation infrastructure.
  • If a package is not received, contact the local post office first before initiating a dispute.
  • Disputes are subject to Jiovani’s Dispute Policy.

4. Customs Clearance Delays
Customs processing may be slow or difficult in certain regions, including but not limited to:

  • Haiti, Bangladesh, Nepal, Bolivia, Argentina, Egypt, Algeria, Cuba, Paraguay, and others listed in the full policy.
  • Delays arising from customs are beyond Jiovani’s control.
  • Refer to the Refund Policy for guidance on disputes related to customs issues.

5. Tracking Information

  • Track shipments via Jiovani’s platform or third-party websites (e.g., carrier sites).
  • For untrackable shipments to remote areas, contact the local post office for assistance.

6. Shipping Cost Updates

  • Jiovani periodically adjusts shipping rates based on carrier price changes.
  • You will be notified of changes via email or system notification.
  • Always check the Jiovani Shipping Calculator for the latest rates.

7. Oversized Products

  • Oversized products are charged based on volumetric weight (if greater than actual weight).
  • Use the Jiovani Shipping Calculator to estimate volumetric weight.
  • Additional fees will be applied for oversized items.

8. Reshipment Costs
If a package is returned due to:

  • Incorrect address
  • Recipient unavailability
  • Failure to contact the recipient
    Jiovani will:
  • Notify you of the return.
  • Charge reshipment fees (if the carrier provides reshipment services).
  • Hold you liable for losses if reshipment is not possible.

9. Remote Area Surcharge
Jiovani may apply additional remote area fees for shipments to certain regions to ensure successful delivery.

10. Limitations of Liability
Jiovani is not liable for delays, damage, or loss caused by:

  • Force Majeure Events: Natural disasters, severe weather, strikes, government actions, terrorism, or criminal activity.
  • Product Characteristics: Natural wear and tear, inherent defects, or material fragility.
  • Customer-Related Issues: Incorrect address, recipient unavailability, or refusal to accept delivery.

Undelivered Packages:

  • Jiovani provides free storage (if available through carriers) for a limited time.
  • You must arrange pickup promptly; otherwise, additional fees may apply.
  • After the free storage period, Jiovani may dispose of the package without refund.

For further details, refer to the full Jiovani Shipping Policy or contact support at support@infosjiovani.com

Email and Push Notifications

Jiovani Communications Policy

Notifications and Communications
Jiovani will send you push notifications and emails after obtaining your consent. These communications may include:

  • Marketing promotions and offers
  • Shipping fee changes and updates
  • Product recommendations
  • Account changes and security alerts
  • Order and shipping notifications

Your Choices
You have the right to unsubscribe from these communications at any time using:

  • The "unsubscribe" link provided in all marketing emails
  • Notification preferences in your Jiovani account settings
  • Device-level notification controls for push notifications

Important Notice
Jiovani shall not be liable for any loss or inconvenience resulting from your failure to read important emails or notifications. We recommend:

  • Keeping your notification preferences updated to receive critical account information
  • Regularly checking your registered email address for important updates
  • Whitelisting emails from @infosjiovani.com to ensure delivery to your inbox

For assistance managing your communication preferences, please contact our support team at support@infosjiovani.com or through your account settings.

Your Rights and Obligations

Jiovani User Conduct and Compliance Agreement

By using Jiovani's services, you warrant that you will utilize them in a reasonable manner and accept all terms outlined in this Agreement, along with other policies, rules, and announcements issued by Jiovani.

1. Permitted Use and Prohibited Activities

You agree to use the Jiovani Platform and Services only within the authorized scope and shall not engage in the following activities:

(1) Authorization Compliance
You shall not misuse or exceed authorized access to Jiovani Services.

(2) Legal and Ethical Compliance
You warrant that you will abide by all applicable national and local laws, regulations, industry practices, and social morals. You shall not use Jiovani’s services to store, distribute, or publish any of the following:

  • a. Content jeopardizing national security (UK and other countries), national unity, or social stability.
  • b. Content that insults, slanders, or infringes upon the lawful rights of others.
  • c. Obscene, pornographic, gambling-related, violent, terror-related, or otherwise harmful material.
  • d. Illegal advertisements, spam, or marketing information.
    You also agree not to create usernames containing such content.

(3) Protection of Rights
You shall not use Jiovani to infringe upon others’ legitimate rights, including intellectual property, portrait rights, privacy, reputation, or personal information.

(4) Truthful Representation
You shall not maliciously fabricate or assist in fabricating facts, reviews, or other information.

(5) Network Security
You shall not use Jiovani’s services to conduct illegal activities or endanger computer network security, including but not limited to:

  • a. Accessing unauthorized data, servers, or accounts.
  • b. Unauthorized access to public or private computer systems to delete, modify, or add information.
  • c. Probing, scanning, or testing system vulnerabilities.
  • d. Disrupting or destroying the normal operation of Jiovani’s systems or websites.
  • e. Forging TCP/IP packet names or parts.
  • f. Uploading viruses, Trojans, worms, or other harmful content.

(6) Intellectual Property Protection
You shall not reverse engineer, decompile, disassemble, modify, adapt, translate, or attempt to derive source code from Jiovani’s platform without permission. You may not remove ownership statements or labels or merge other software with Jiovani’s services.

(7) Fair Use
You shall not use plugins or exploit program loopholes for personal gain.

2. Restrictions on Use

Without Jiovani’s written permission, you shall not commit or authorize, permit, or assist any third party in committing the following acts:

  • (1) Copy, read, or use Jiovani’s information content for commercial purposes.
  • (2) Edit, arrange, or display Jiovani’s content outside its source page without authorization.
  • (3) Use improper methods to generate data flow, reading volume, or transaction guidance, or otherwise adversely affect the platform.

3. API Usage

(1) Account Information
You agree to provide relevant interface account passwords or store account information as required by Jiovani.

(2) Responsibility for Disputes
You are fully responsible for any customer disputes arising from:

  • Data transmission failures on your store or platform interface.
  • Unclear interface settings or lack of transmission verification security.
    Failure to address these issues after being notified by Jiovani will result in liability.

(3) API Updates
If your platform’s API or related functions are updated, you must promptly inform Jiovani and assist in optimizing the platform accordingly.

4. Liability

Jiovani reserves the right to suspend or terminate your account if you violate any terms of this Agreement. You may be held liable for damages caused by your actions.

5. Contact Information

For questions or concerns regarding this Agreement, please contact Jiovani at:
Email: support@infosjiovani.com

By using Jiovani’s services, you acknowledge that you have read, understood, and agreed to these terms.

Partners

Jiovani Third-Party Services Disclaimer

In addition to the services provided by Jiovani, certain third-party companies may also offer services to you. As of now, Jiovani's partners include but are not limited to:

  • Shopify
  • DHL
  • eBay
  • Lazada
  • Shopee
  • Shopmaster
  • WooCommerce
  • Payoneer
  • Shipstation

(For a full and updated list, please visit the Jiovani Partners page on our website.)

Jiovani may provide hyperlinks to third-party service provider platforms and websites. Before using any third-party services, you are obligated to carefully read and understand the relevant rules, terms, and policies of these third parties.

Jiovani does not review, monitor, or endorse the services or content provided by any third parties. Accordingly, Jiovani shall not be liable for any legal consequences, losses, or damages arising from your use of or interaction with any third-party services or websites accessed through Jiovani.

By using Jiovani’s platform, you acknowledge and agree that any engagement with third-party services is at your own risk.

For questions regarding third-party services, please contact support@infosjiovani.com

Data Protection

Jiovani Privacy and Data Collection Policy

Jiovani collects personal information to provide, maintain, and improve our products and services. The types of personal information we collect include:

1. Information You Provide to Jiovani

We receive and store any information you provide when using Jiovani services. While you may choose not to provide certain information, please note that this may limit your access to specific Jiovani services.

2. Automatically Collected Information

We automatically collect and store certain information about your use of Jiovani services, including:

  • Your interactions with content and services available through Jiovani
  • Data obtained via cookies and other unique identifiers
  • Information collected when your web browser accesses Jiovani or content we provide on other websites

3. Information From Other Sources

We may receive personal information from other sources, including:

  • Shipping addresses and contact information from authorized store integrations
  • Updated delivery information from our carriers
  • Account information from partner platforms

4. Sensitive Personal Information

During your use of Jiovani services, we may collect sensitive personal information when necessary, such as:

  • Identification information required for order processing and delivery
  • Contact details including address and phone number
  • Payment information for transaction processing

5. Store Data Collection

After authorizing your store to Jiovani, you agree that we may collect:

  • Store URL and configuration information
  • Order details and product information
  • Inventory data and sales information
    Jiovani reserves the right to modify store data when necessary for service delivery, including:
  • Updating product information and inventory levels
  • Adding tracking information to orders
  • Synchronizing data across platforms

Data Usage and Protection

All collected information is used to:

  • Process and fulfill your orders
  • Improve our services and user experience
  • Communicate important service updates
  • Maintain the security of your account

We implement robust security measures to protect your personal information and ensure it is not misused or altered.

Your Control Over Information

You can:

  • Review and update your personal information through your account settings
  • Control cookie preferences through your browser settings
  • Opt-out of certain data collection where available
  • Request information about data we have collected about you

For questions about our data practices, please contact us at privacy@infosjiovani.com

This policy may be updated periodically. Please check our website for the most current version.

Copyright and Intellectual Property Rights

Jiovani Intellectual Property Policy

Ownership of Content and Services
All services and content on Jiovani, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the property of Jiovani or our content providers and are protected by United Kingdom and international intellectual property laws. The intellectual property of the overall content on Jiovani belongs to Jiovani or our affiliates.

A compilation of all content provided through or included in Jiovani Services is the exclusive property of Jiovani and is protected by UK and international copyright laws. No individual or entity has the right to infringe upon these rights. Jiovani reserves the right to claim damages from infringers, including but not limited to direct and indirect losses, potential losses, legal costs, arbitration fees, investigation and evidence collection fees, attorney's fees, and notarization fees.

Third-Party Content
Content on Jiovani is partly sourced from our suppliers. If any organization or individual believes that content on Jiovani may infringe upon their lawful rights, please notify Jiovani promptly. We will remove allegedly infringing content as soon as practicable after being notified but will not assume any related legal or financial responsibility.

User-Generated Content
The intellectual property rights of original information such as text, pictures, videos, software, and performances published and uploaded by users on Jiovani belong to you (or as separately agreed between you and third-party content providers). By using Jiovani services, you grant Jiovani a non-exclusive, royalty-free license to use, copy, and disseminate this content for operational purposes.

Unless required by laws and regulations, Jiovani retains independent rights to use competitively relevant data based on lawful processing without additional consent.

Sourcing Requests
As sourcing requests are manually reviewed or system-filtered, Jiovani cannot fully verify the legitimacy of all requests. Therefore, Jiovani is not liable for user sourcing requests. If you encounter quality issues or intellectual property infringement in transactions through Jiovani, please notify us promptly. We will make reasonable efforts to assist in resolving these issues.

Reporting Violations
Jiovani respects intellectual property rights and opposes infringement. If you believe your rights have been violated while using our services, please notify us for appropriate action. If you encounter content that violates laws, regulations, or this Agreement, please report it to us. We will take necessary measures (such as deletion, blocking, or function restriction) to address violations.

Disclaimer of Endorsement
All content on Jiovani does not necessarily reflect the opinions or views of Jiovani. By browsing and using Jiovani services, users acknowledge they have read and agreed to all terms and conditions of this Agreement.

For intellectual property concerns, please contact:
Email: legal@infosjiovani.com
Website: www.infosjiovani.com

This policy may be updated periodically. Please check our website for the current version.

Personal Information Protection and Privacy Policy

Jiovani Privacy and Data Protection Commitment

Jiovani is dedicated to respecting user privacy and ensuring the security of your personal information. We implement robust measures to safeguard your data and maintain transparency in our practices. Below is our comprehensive privacy and data protection framework:

1. Privacy Commitment

Jiovani collects and uses your personal information only when necessary to provide our services. We do not use your data for purposes unrelated to service delivery unless explicitly authorized by you or required by law.

2. Security Measures

Jiovani employs advanced technologies and procedures to protect your personal information, including:

  • Encryption protocols for data transmission and storage.
  • Access controls to prevent unauthorized use or disclosure.
  • Regular security assessments to maintain system integrity.

3. Information Usage and Disclosure

  • Jiovani obtains, uses, stores, and shares your personal information only with your explicit consent or as permitted by applicable laws.
  • Your personal information and confidential content stored on our servers will not be disclosed or altered without your authorization.
  • By using Jiovani’s services, you agree to the collection and use of your information as outlined in our Privacy Policy.

4. Cookies and Tracking Technologies

  • Jiovani uses cookies and similar technologies to analyze user behavior and improve service delivery.
  • You may delete cookies through your browser settings (e.g., "Settings → Clear browsing data"). Note that disabling cookies may require manual adjustments each time you visit our site.
  • Jiovani may use fully anonymized and desensitized commercial data that no longer identifies individuals.

5. Compliance with Privacy Policies

In addition to this Agreement, Jiovani’s dedicated Privacy Policy provides detailed information on how we protect and handle your personal information. We strongly recommend reviewing this policy to fully understand your rights and our responsibilities.

6. User Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of non-essential data collection practices.
  • Withdraw consent for data usage, where applicable.

7. Contact Information

For privacy-related inquiries or concerns, please contact Jiovani’s Data Protection Officer at:
Email: privacy@infosjiovani.com

Jiovani reserves the right to update this policy to reflect changes in legal requirements or service improvements. The latest version will always be available on our website.

Scope of Responsibility

Jiovani Liability and User Responsibility Agreement

1. Limitation of Liability
You understand and agree that, under applicable law, Jiovani shall not be liable for any direct, indirect, incidental, or consequential losses, including but not limited to:

  • Loss of profits or business opportunities
  • Damage to business reputation
  • Loss of data or other intangible assets
  • Any other losses arising from the use or inability to use Jiovani's services

Jiovani and its suppliers shall not be liable for any unusual, accidental, or inevitable losses caused by:

  • The Jiovani website or services
  • This Agreement or any related matters

2. User Accountability for Violations
If your violation of this Agreement, supplementary policies, or applicable laws causes:

  • Damage to third parties
  • Legal claims against Jiovani, its affiliates, partners, directors, employees, or suppliers

Jiovani reserves the right to seek compensation from you for all resulting losses, including legal expenses and associated costs.

3. Service Provision "As Is"
Jiovani services are provided on an "as is" and "as available" basis without any warranties. We do not guarantee:

  • Uninterrupted service availability
  • Absence of errors or delays
  • Elimination of all operational risks

4. Third-Party Services
While Jiovani administers a comprehensive transaction system, we utilize third-party services for:

  • Logistics and delivery
  • Payment processing
  • Other operational functions

Any legal relationship between you and these third-party providers is separate from Jiovani and not under our responsibility.

5. Order Verification Responsibility
When placing orders on Jiovani, you must carefully verify:

  • Product details (name, price, quantity, model, specifications)
  • Service terms (duration, content, scope)
  • Recipient information (address, contact details)

Clicking "Submit" constitutes your acknowledgment that all order information is correct and complete. You are responsible for any legal consequences arising from incorrect recipient information.

6. Transaction Integrity
All purchases must be made for genuine transactional purposes. Jiovani prohibits:

  • Malicious purchasing practices
  • Extortionate behavior under the guise of rights protection
  • Any actions obstructing normal platform operations

Jiovani may suspend any orders suspected of violating these principles at our sole discretion.

7. Information Accuracy
You acknowledge that platform information may occasionally contain delays or errors due to:

  • Technological limitations
  • System failures or miscalculations

If you encounter clearly incorrect information (e.g., significantly mispriced items), you should not proceed with the transaction. Orders placed based on obviously erroneous information may be considered malicious and subject to cancellation.

8. Sourcing Service Disclaimer
For sourcing services:

  • Sourcing results from other users may contain risks or flaws
  • Jiovani does not review all user-submitted sourcing products
  • You acknowledge Jiovani is not responsible for intellectual property infringement or other issues in user-submitted sourcing content

9. Tariffs and Taxes
You are solely responsible for:

  • All tariffs and taxes imposed by destination countries
  • Timely payment of value-added or import taxes
  • Any consequences resulting from detained goods due to unpaid duties

Contact Information
For questions regarding these terms, please contact:
Email: legal@infosjiovani.com
Website: www.infosjiovani.com

By using Jiovani's services, you acknowledge and accept these terms in their entirety.

Reviews and Feedbacks

Jiovani Feedback Policy

Openness to Ideas and Suggestions
Jiovani welcomes ideas, suggestions, and feedback to help improve our services. We value input from our users and partners as we strive to enhance our platform.

No Confidentiality or Compensation
Please be aware that under no circumstances shall Jiovani be liable for:

  • Maintaining confidentiality regarding any ideas, suggestions, or documentation disclosed to us
  • Providing compensation for any feedback submitted
  • Any comments regarding third-party services or suppliers made by individuals

Rights to Feedback
By submitting feedback to Jiovani (whether directly or through any social network service or webpage managed by Jiovani), you:

  • Grant Jiovani perpetual, irrevocable rights to use, modify, and implement your feedback
  • Waive any claims to ownership, compensation, or confidentiality regarding your feedback
  • Acknowledge that Jiovani may use your feedback with or without your permission or attribution

Requirements for Third-Party Feedback
When submitting reviews about third-party services or suppliers, you must ensure that all content:

  • Is truthful and accurate to the best of your knowledge
  • Does not contain illegal, obscene, threatening, or defamatory material
  • Does not violate privacy rights or intellectual property rights
  • Is not harmful to any third party

Content Moderation
While Jiovani does not regularly review all published feedback, we reserve the right to:

  • Remove or edit any third-party service feedback
  • Delete content that violates our policies or applicable laws
  • Take appropriate action against users who submit inappropriate content

Legal Accountability
Jiovani reserves the right to pursue legal action against users who post:

  • False statements or misleading information
  • Content that damages Jiovani's reputation or business operations
  • Material that violates any laws or regulations

Contact
For feedback or questions about this policy, please contact us at:
Email: feedback@infosjiovani.com
Website: www.infosjiovani.com

By submitting feedback to Jiovani, you acknowledge that you have read, understood, and agreed to these terms.

Notice

Jiovani Contact Information and Notification Policy

1. Contact Information Requirements
When registering as a user of the Jiovani Platform and accepting our services, you must provide true and valid contact information, including your email address, phone number, and contact address. You are obligated to promptly update this information whenever changes occur and maintain a state of being reachable at all times.

2. Notification Methods
Your Jiovani account and any sub-accounts are considered valid channels for receiving system notifications. Jiovani will send various notifications through one or more of your provided contact methods, including:

  • Platform notifications
  • SMS messages to your registered phone number
  • Emails to your provided email address
  • System messages to your Jiovani account

3. Effective Delivery

  • Electronic notifications are considered delivered upon successful sending
  • Physical mail sent via postal services is considered delivered on the 10th natural day after dispatch to your provided address

4. Legal Communications
You agree that judicial authorities (including but not limited to courts) may deliver legal documents (including litigation materials) through:

  • Modern communication methods (SMS, email)
  • Postal mail to your registered address
    in case of any disputes arising from transactions on Jiovani.

5. Legal Document Delivery
The mobile phone number, email address, and Jiovani account you provided during registration will be used for serving legal documents. Documents are considered delivered when sent by judicial authorities to these contact points. Your provided mailing address will be considered your legal contact address.

6. Service of Process
You agree that judicial authorities may serve documents through one or more of the above methods. In case of multiple delivery attempts, the earliest successful delivery date prevails.

7. Judicial Proceedings Coverage
These delivery methods apply to all stages of judicial proceedings, including but not limited to:

  • First and second instance cases
  • Retrial procedures
  • Execution and supervision procedures

8. Accuracy Responsibility
You must ensure all contact information is accurate, valid, and updated in real-time. If documents cannot be delivered or are delayed due to inaccurate information, you bear full responsibility for any resulting legal consequences.

9. Contacting Jiovani
All legal notices or requirements for Jiovani must be sent in writing through:

  • Express delivery
  • Registered mail
  • Fax

For intellectual property concerns, please email: IP@infosjiovani.com

By using Jiovani's services, you acknowledge and agree to these communication terms. Please ensure your contact information remains current to avoid missing important notifications.

Jiovani Contact Information:
Email: legal@infosjiovani.com
Website: www.infosjiovani.com

Dispute Resolution and Applicable Law

Jiovani Governing Law and Dispute Resolution

1. Governing Law
The formation, validity, interpretation, modification, supplementation, termination, performance, and dispute resolution of this Agreement shall be governed by the laws of the People's Republic of China (including applicable local regulations). In the absence of relevant legal provisions, reference shall be made to general commercial practices and/or recognized industry customs.

2. Dispute Resolution Process
In the event of any dispute between you and Jiovani arising from the performance, interpretation, or execution of services or transactions on the Jiovani platform:

  • Both parties shall first attempt to resolve the matter through good-faith negotiations.
  • If no resolution is reached through negotiation within a reasonable period, both parties agree that the dispute shall be submitted to the exclusive jurisdiction of the competent Chinese courts in the jurisdiction where Jiovani is legally established.

3. Jurisdiction
All legal proceedings shall be conducted in the appropriate court of law in Yiwu, Zhejiang Province, China, which holds exclusive jurisdiction over any disputes arising from this Agreement.

Contact Information for Legal Matters:
For any legal notices or formal communications, please contact:
Jiovani Legal Department
Email: legal@infosjiovani.com/

By using Jiovani's services, you acknowledge and agree to the above governing law and dispute resolution terms.

JioVani Dropshipping Hub

Address:-

1) 30 N Gould St Ste R Sheridan, WY 82801, USA

2) 178-178A, Purv Marg, Industrial Park I, Chandigarh, 160002, INDIA

3) Plot No 170 Phase 1,  Industrial Area Panchkula, Haryana, India